Privacy Policy – LifeGurukul App
Last Updated: September 22, 2025
This Privacy Policy applies to the LifeGurukul App, developed and operated by Timeless Education LLP (“we,” “us,” or “our”). By visiting this Website/App you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website/App. By mere use of the Website/App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
When you use our Website/App, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website/App to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
General Information Collection
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature. We may automatically track certain information about you based upon your behaviour on our Website. This information may include the URL that you just came from, which URL you next go to, your browser information, and your IP address.
Cookies
We use data collection devices such as 'cookies' on certain pages to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. Cookies can also help us provide information targeted to your interests. Most cookies are 'session cookies' and are deleted at the end of a session. You may decline cookies if your browser permits, but this may limit use of certain features.
Transactions & Registration
If you choose to buy, we collect information about your buying behaviour. If you transact with us, we collect additional information such as billing address, card details, or other payment instruments. We collect personally identifiable information (email, name, phone, payment details) when you set up an account. Some sections can be browsed without registration, but certain activities (e.g., placing an order) require registration.
Use of Information
- Provide requested services.
- Resolve disputes and troubleshoot problems.
- Promote a safe service and prevent fraud.
- Measure interest in our products and services.
- Send offers and updates (with opt-out option).
- Customize your experience and detect errors.
- Comply with law and enforce terms.
Demographics & Surveys
We collect and analyse demographic and profile data about user activity. Occasionally, we may ask you to complete optional surveys requesting contact and demographic information. This data helps us tailor your experience and display content according to your preferences.
Information Sharing
We may share personal information with our affiliates to detect and prevent identity theft, fraud, and other illegal acts, or to provide joint services. Those entities may not market to you unless you explicitly opt-in. We may disclose personal information if required by law, in response to subpoenas, or to protect rights, property, or safety. In case of merger/acquisition, the new entity will follow this Privacy Policy.
Android Permissions We Request
- POST_NOTIFICATIONS – Send you updates, reminders, and offers.
- DOWNLOAD_WITHOUT_NOTIFICATION – Background downloads for resources.
- READ_MEDIA_IMAGES / READ_MEDIA_AUDIO / READ_MEDIA_VIDEO / READ_EXTERNAL_STORAGE / WRITE_EXTERNAL_STORAGE – Upload, save, and share learning/media files.
- READ_PHONE_STATE – For secure login and account verification.
- CAMERA – Enable photo uploads and interactive class features.
- FOREGROUND_SERVICE / FOREGROUND_SERVICE_DATA_SYNC – Keep background data sync and notifications active.
Third-Party SDKs We Use
- Firebase – Analytics and push notifications.
- Razorpay – Secure payment gateway.
Children’s Privacy
The LifeGurukul App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If such data is discovered, we will delete it promptly.
Account Deletion
Users can delete their account by visiting:
https://lifegurukul.app/delete-account.
- Enter your registered mobile number to request deletion.
- A 15-day cool-down period applies before deletion.
- After 15 days, the account and all associated data will be permanently deleted and cannot be reversed.
- You may cancel deletion by logging in again during the cool-down period.
External Links
Our Website/App may contain links to third-party websites that may collect personal information. Timeless Education LLP is not responsible for the privacy practices or content of those sites.
Contact Us
Timeless Education LLP
C/O 503, SKY ENCLAVE,
B/H Kuber Residency, Nr. Science City,
Bhadaj, Ahmedabad, Gujarat 380060
📧 customersupport@lifegurukul.app
📱 +91 72111 28282